Introduction and Our Commitment

At savorexthia, we understand that your privacy isn't just about compliance—it's about trust. When Australian businesses and educational institutions share their financial data with us, they're placing confidence in our ability to protect what matters most to them.

This policy explains how we collect, use, and safeguard your information in accordance with Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable legislation. We've written this in plain English because transparency shouldn't require a law degree to understand.

Information We Collect

The type of information we gather depends on how you interact with our services. We're upfront about what we need and why we need it.

How We Collect Information

• Directly from you: Through forms, phone calls, emails, and program registrations
• Automatically: Via cookies and analytics tools when you visit our website
• From third parties: Educational institutions or business partners, but only with proper consent
• Public sources: Occasionally from LinkedIn or company websites for business development purposes

How We Use Your Information

We use your information for specific purposes that directly relate to providing valuable financial education services. Here's what we do and don't do with your data:

Primary Uses

• Delivering educational programs and course materials tailored to your business needs
• Providing customer support and responding to your inquiries promptly
• Sending relevant updates about program schedules, industry insights, and educational opportunities
• Improving our educational content based on participant feedback and engagement patterns
• Conducting research to develop new programs that address real business challenges

Administrative Purposes

• Processing payments and managing program enrollments
• Maintaining accurate records for educational and business purposes
• Complying with legal obligations and regulatory requirements
• Protecting against fraud and ensuring platform security

Information Sharing and Disclosure

We're selective about when and how we share your information. Generally, we keep it within our organization, but there are specific circumstances where sharing is necessary or beneficial.

When We Share Information

• Service providers: Trusted partners who help deliver our programs (payment processors, email platforms, learning management systems)
• Educational partners: Universities or institutions collaborating on program delivery, with your knowledge and consent
• Legal requirements: When required by Australian law, court orders, or government investigations
• Business transfers: If savorexthia is acquired or merged, your information may transfer to the new entity under the same privacy protections
• With your consent: Any other sharing requires your explicit approval

Third-Party Services We Use

We work with reputable Australian and international service providers who meet our privacy standards:

• Cloud storage providers for secure data hosting
• Analytics services to understand website usage patterns
• Email marketing platforms for educational content delivery
• Payment processors for secure financial transactions

All third parties are contractually bound to protect your information and use it only for specified purposes.

Your Privacy Rights

Under Australian privacy law, you have significant control over your personal information. We've made exercising these rights as straightforward as possible.

To exercise any of these rights, contact us using the information provided at the end of this policy. We typically respond within 5 business days and resolve requests within 30 days.

Data Security and Protection

Protecting your information is a responsibility we take seriously. We use multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.

While we implement robust security measures, no system is completely immune to threats. We continuously monitor and update our security practices to address evolving risks.

Data Retention and Deletion

We don't keep your information longer than necessary. Our retention periods are based on legal requirements, business needs, and the nature of the information.

Retention Periods

• Contact information: 7 years after last interaction, unless you request earlier deletion
• Educational records: 7 years after program completion, as required by Australian education regulations
• Financial records: 7 years after the last transaction, in accordance with Australian tax law
• Marketing preferences: Until you change them or request removal
• Website analytics: 26 months, then automatically deleted

Secure Deletion Process

When information reaches the end of its retention period or you request deletion, we use secure deletion methods that make recovery impossible. This includes:

• Multiple-pass overwriting of digital storage media
• Physical destruction of storage devices when necessary
• Removal from all backup systems within 90 days
• Confirmation that third-party processors have also deleted the information

International Data Transfers

While we primarily store data in Australia, some of our service providers operate internationally. When we transfer information overseas, we ensure it receives the same level of protection as required under Australian privacy law.

Transfer Safeguards

• Contracts with overseas providers requiring Australian-equivalent privacy protections
• Regular audits of international partners' privacy practices
• Use of providers in countries with adequate privacy laws as recognized by Australian authorities
• Encryption of all data during transfer and storage

Countries where your information may be processed include the United States, Singapore, and European Union member states—all chosen for their robust data protection frameworks.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and help us understand how our content is being used.

Types of Cookies We Use

• Essential cookies: Required for website functionality, such as maintaining your login session
• Analytics cookies: Help us understand which content is most valuable to visitors
• Preference cookies: Remember your settings and preferences for future visits
• Marketing cookies: Show you relevant content based on your interests (with your consent)

You can control cookie settings through your browser, though disabling certain cookies may affect website functionality. We provide a cookie management tool on our website for easy preference management.

Changes to This Privacy Policy

We review and update this privacy policy annually or when significant changes occur to our practices. When we make material changes, we'll notify you through:

• Email notification to registered users at least 30 days before changes take effect
• Prominent notice on our website
• Direct communication for participants in ongoing programs

Minor updates, such as clarifying existing practices or updating contact information, may be made without advance notice. We always post the effective date at the top of this policy.